Career
Connect Help Desk
Implemented
and Managed by MGU NSS Unit of KMM College of Arts and Science, Thrikkakara
1.
Vision & Objectives
Vision:
To provide accessible, continuous,
and student-friendly career guidance, connecting learners with opportunities
for jobs, internships, higher education, and skill enhancement.
Objectives:
- Serve as a single point of contact for career queries.
- Offer skill development programs and resources.
- Facilitate internships, job placements, and industry
connections.
- Support higher education and competitive exam
preparation.
2.
Structure & Operation
A.
Desk Types
- Physical Desk
– Located in the campus Career Cell / NSS Office.
- Virtual Desk
– Website or portal + WhatsApp/Channel
B.
Team Structure
|
Role |
Responsibility |
|
Career Desk Coordinator (NSS PO) |
Oversees desk operations and
policies. |
|
Placement & Industry Liaison |
Connects with companies and job
providers. |
|
Career Counselor |
Conducts guidance sessions and
assessments. |
|
Student Career Ambassadors (NSS volunteers) |
Manage updates, content, and peer
outreach. |
|
Technical Support |
Handles portal updates and
database. |
C.
Services Offered
- Career Guidance & Counseling
- Career path mapping
- Psychometric and aptitude testing
- Higher education guidance (India & Abroad)
- Skill Development
- Resume & cover letter workshops
- Interview skills training
- Communication and soft skills programs
- Opportunities Access
- Job and internship board
- Campus placement drives
- Networking events & webinars
- Resources & Support
- Career handbook & templates
- Scholarship and fellowship updates
- Government job notifications
3.
Workflow
- Enquiry/Request Handling
- Walk-in (physical desk) or Online Form
- Follow-up with solution/resources
- Opportunities Posting
- Collect opportunities from verified sources
- Post on notice board + website + WhatsApp group
- Skill Events & Training
- Workshops
- Career fairs
- Session from industry experts
4.
Tools & Technology
- Career Help Desk Portal (www.nssvoice.org)
- Job board
- Internship listings
- Resume templates
- Event calendar
- WhatsApp/Channel
for instant updates
- Google Forms
for career queries and registrations
|
|
Monitoring & Evaluation
- Monthly reports on queries handled, events conducted,
opportunities posted
- Feedback surveys from students
- Placement and internship success tracking
- Partnerships with local companies for placement
opportunities
- Paid workshops for external participants to generate
revenue
- Collaboration with NGOs and career service agencies
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